Reference

How dpb0ss Handles Your Personal Data

At dpb0ss, we take the privacy of your account data seriously — from the moment you open your account to every transaction you make via UPI, Paytm or…

Data collected only for account operationsUPI, Paytm, PhonePe transaction privacyYour right to access or erase dataIndia-based account holder protectionsSecure encryption on all stored records
explore the lobby Read FAQ
dpb0ss How dpb0ss Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have questions about how we handle your data, want to request a copy of what we hold, or need to raise a concern, our privacy support team is available through…

Email Privacy Request Send a written data access or deletion request to our privacy inbox. Include your registered account email and a brief description of your request so we can locate your records and respond accurately within five business days.
Live Chat Data Queries Our live chat agents can log a formal privacy query on your behalf and escalate it directly to our data protection team. Chat is available daily and your query reference number will be shared with you at the end of the session.
In-Account Privacy Portal Log into your dpb0ss account, navigate to Settings, and find the Privacy section where you can download a summary of stored data, update consent preferences and submit a deletion request without needing to contact support directly.
HOW WE PROTECT YOUR DATA

Our Data Handling and Security Practices

We apply layered security measures across every stage of data handling — from collection through storage to deletion.

Cookies and Tracking

We use session cookies to keep your account logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings or through the consent banner shown on your first visit to dpb0ss.

Account Security Measures

Your account password is stored as a salted hash — never in plain text. We also offer two-factor authentication linked to your registered mobile number, adding a second layer of identity verification before any sensitive account change is processed.

Payment Data Handling

When you transact via UPI, Paytm or PhonePe, we pass only the minimum required identifiers to the payment processor. We do not store full payment credentials on our servers; only a masked reference is retained for reconciliation and dispute resolution.

Data Retention Schedules

Active account data is retained for the duration your account remains open. After account closure, we retain certain records for the period required by applicable Indian regulations. Upon expiry of that period, records are permanently deleted from our systems.

Who Can Access Your Data

Internal access to personal data is restricted to staff whose role requires it, such as our KYC verification and finance teams. All staff with data access are bound by confidentiality obligations and operate under our documented data access policy.

Requesting Changes or Corrections

You can request correction of inaccurate personal data at any time via the in-account Privacy Portal or by emailing our privacy team. Corrections to identity records may require you to re-submit verification documents to maintain account integrity.

Frequently Asked Questions About Your Privacy

Below you will find answers to the questions our account holders ask most often about personal data, cookies, payment privacy, data access rights and how to contact us when something needs to change. If your question is not covered here, our live chat team can log a formal privacy enquiry on your behalf.

We collect your name, date of birth, contact email, mobile number and address for identity verification. Device identifiers and session data are also collected automatically when you log in. We collect only what is needed to operate your account and comply with applicable regulations.

We share data only with processors essential to your account — such as UPI, Paytm or PhonePe for payment processing, and KYC verification partners. We do not sell or trade your personal data. All third parties we engage are bound by data processing agreements aligned with applicable Indian data protection requirements.

Log into your account, go to Settings and open the Privacy section to download a summary of stored data. Alternatively, email our privacy team with your registered account email and a data access request. We aim to fulfil access requests within five business days of verification.

Yes. You may submit a deletion request through the in-account Privacy Portal or by contacting our privacy team by email. Some records must be retained for the period required by Indian regulations even after deletion; we will inform you of any such retention when processing your request.

We use essential cookies to keep sessions active and optional analytics cookies to improve our service. You can accept or decline optional cookies through the consent banner on your first visit, or adjust preferences in your browser settings at any time without affecting your account access.

We do not store full UPI handles, Paytm wallet credentials or PhonePe authentication tokens on our servers. Only a masked transaction reference is retained for reconciliation. All payment data in transit between your device and the payment processor is encrypted using TLS protocols.

Contact our privacy team directly by email or raise a concern through live chat, which will escalate your complaint to our data protection officer. We will acknowledge your complaint within two business days and provide a resolution or a progress update within ten business days.

Related Pages

Fire Strike Golden Ticket dpb0ss App Rocketon